Returns & Exchanges
Aje is committed to ensuring you are completely satisfied with your purchase, offering effortless returns and exchanges on full-priced items within 14 days of delivery. Please ensure all items remain in their original condition with tags attached and packaging intact to qualify for a refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original Aje packaging, ensuring all designer tags and security ribbons remain attached.
- 3.Attach Shipping Label
Print the prepaid shipping label generated by the portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
